I saw this video a while back and have been thinking about it again recently. Every day we wander the corridors of the hospital and as we go on our way our eyes meet with those of patients and visitors. And every now then you can tell from their eyes that they’re possibly having the worst day of their life so far. All that we can do of course is smile and move on. Perhaps even pretend we haven’t seen them. This video (despite being blatant advertising for the Cleveland Clinic) give a hint as to what’s going on behind those eyes that we see every day.
I thought it was quite moving. Apparently it’s shown to all staff when they start at the hospital, doctors included to encourage to think about empathy.
I can’t remember what social media source led me to the video, so sincere apologies to whoever directed me to it and now isn’t being referenced!